L.A. Percussion Rentals (the “COMPANY", “we”, “us”, or “our”) knows that you care how personal information you provide to us is used and shared. Therefore, the COMPANY has adopted this Privacy Policy to inform users of how the websites and mobile application collect, store, and use personal information submitted via the sites and mobile application owned and operated by the COMPANY. By interacting with the COMPANY websites and/or mobile application, you agree to and accept the practices described in this Privacy Policy.

We reserve the right to change this Privacy Policy at any time and without notice. If we do change this Privacy Policy, we will update the “Last Updated” date at the top of this page. Any change will be effective immediately upon posting. You should review this Privacy Policy each time you access our websites or mobile application to see the most recent version.

We will use information in accordance with the Privacy Policy under which the information was collected. If, however, we are going to use personal information in a manner different from that stated at the time of collection, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our websites notifying users of the change. In some cases when we post a notice, users who have opted to receive communications from us may receive a notice alerting users to such changes.

INFORMATION COLLECTED

• INFORMATION YOU GIVE US.

  Certain functionality of the COMPANY websites and mobile application may require users to register or to provide personal information in order to make a purchase, or to be included on our electronic mailing lists. To better understand the needs of our website and mobile application users, we may also request information on users from time to time on a voluntary basis. Such information gathered and provided to any third party does not contain any information that identifies the user, but contains generalized, aggregate data or so-called "demographic information." Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If you choose to share demographic information with third parties, we will only provide aggregate data.

  If you or your child visits us or participates in one of our programs, whether in person or online, we may capture certain video or photographs as part of the program and in promotional materials for future programs. We will always obtain your permission prior to doing so.

• AUTOMATIC INFORMATION.

  Certain functions of the COMPANY websites and mobile application invoke a standard feature found in web browser software called "cookies." "Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions, and to allow you to move from one page to the next without having to re-enter personal order information. We do not use or share information transferred through cookies with third parties for marketing or other purposes. Although most web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies "turned on" so that we can offer you more personalized service. In addition to information we gather by the use of cookies, we also automatically receive and store certain other types of information whenever you interact with us. For example, our servers track the type of web browser you are using, and the page to which you link from the COMPANY’S websites or mobile application. We collect this information to better understand what products and services are of interest to visitors to the COMPANY’S websites and mobile application.

USE OF INFORMATION COLLECTED

In order to rent equipment, reserve tickets, exchange tickets, access other services we provide, join our email list, participate in contests or surveys, or participate in any of our learning programs, whether online or in person, you will need to submit an inquiry, email information, or register through a third-party event site and provide and verify basic contact information (such as your name and email address). This information is used to contact you about services in which you have expressed interest.

Other uses of the personal information you provide to us may include:

MARKETING ELECTRONIC MAIL.

If you have opted-into receiving electronic mail communication from the COMPANY, we may use your personal information to email you regarding special offers from the COMPANY, updated information about the COMPANY or the COMPANY websites, or ways in which we can improve your experience at that site. All such emails sent to you by the COMPANY will allow you to opt-out of future electronic communications from the COMPANY.

OTHER CONTACTS.

If you provide your email address or have opted-in to receiving electronic mail communications, the COMPANY may also use your personal information to contact you by mail, by email, or by telephone regarding special offers from the COMPANY, updated information about the COMPANY or the COMPANY websites, and new services offered by the COMPANY. If you wish to be removed from this contact list, you may do so by contacting the COMPANY directly. (See the ‘Contact Us ’section below).

DISCLOSURES TO THIRD PARTIES.

The COMPANY does not share any personal information with any nonaffiliated third parties, except in the following circumstances:

• as necessary to provide the service that the customer has requested or authorized, or to maintain and service the customer’s account;
• as required by regulatory authorities or law enforcement officials who have jurisdiction over the COMPANY and its affiliates or as otherwise required by any applicable law; and
• to the extent reasonably necessary to prevent fraud and unauthorized transactions.

With your permission, we may include images or recordings of you and your child in our marketing and promotional materials if you participate in our learning programs, whether online or in person.

We release account and other personal information when required and in compliance with any law, or protect the rights, property, or safety of the COMPANY, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

SECURITY

The COMPANY takes the security of the personal information provided to us seriously, and we have implemented commercially reasonable physical, electronic, and procedural safeguards to protect against the loss, misuse and alteration of information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet. We only keep your personal information for as long as required to provide you with the services you request, for the purposes outlined in this Privacy Policy, and for any legal purpose for which we are obligated to keep the information.

We restrict access to your personal information to those employees who need to know that information to provide you services. Employees are permitted to disclose personal information only to such other employees who need to have access to such information to deliver our services. Employees of the COMPANY are prohibited, either during or after termination of their employment, from disclosing personal information to any person or entity outside of the COMPANY, including family members, except under the circumstances described above. When we no longer need your personal information, we will delete or destroy the information in accordance with our data destruction policies and applicable data protection laws.

We restrict access to your personal information to those employees who need to know that information to provide you services. Employees are permitted to disclose personal information only to such other employees who need to have access to such information to deliver our services. Employees of the COMPANY are prohibited, either during or after termination of their employment, from disclosing personal information to any person or entity outside of the COMPANY, including family members, except under the circumstances described above. When we no longer need your personal information, we will delete or destroy the information in accordance with our data destruction policies and applicable data protection laws.

Your personal information may be transferred across national borders and may be accessed by COMPANY vendors and suppliers from countries with varying degrees of protection for your personal information. By agreeing to this Privacy Policy, you expressly consent to the processing of your information in any jurisdiction, including, without limitation, the United States of America, in accordance with this Privacy Policy and applicable data protection laws and regulations.

CHILDREN’S ONLINE PRIVACY

The COMPANY adheres to all applicable data protection laws with respect to the processing of personal information about and from minors in association with the programs we offer. The COMPANY also complies with all of the contractual requirements of the children’s organizations and educational institutions with which we partner. The COMPANY further permits parents to opt-out of the collection and processing of their children’s personal information and, where the parent does not opt-out, retains that personal information for only so long as we reasonably believe necessary.

THIRD-PARTY LINKS

The COMPANY is committed to protecting your privacy; however, this Privacy Policy applies only to the information collected via the COMPANY websites and mobile application.

YOUR CHOICES AND RIGHTS WITH REGARDS TO YOUR PERSONAL INFORMATION

Based upon where you reside, certain choices and rights with regards to your personal information may be available to you. Please see below for information on who to contact us to exercise these rights.

Under the General Data Protection Regulation (“GDPR”) residents of the European Economic Area (“EEA”) have the following rights:

• The right to object to our processing of your personal information.
• The right to request that your personal information be erased or restricted from further use.
• The right to request a copy of the personal information we hold about you
• The right to correct, amend, or update personal information you have given us.
• While the COMPANY does not engage in automated decision-making activities, residents of the EEA also have the right to contest any automated decision we make about you.

When handling a data access or correction request, we check the identity of the requesting party to ensure that he or she is the person legally entitled to make such request. Such requests are provided free of charge however a reasonable fee may be applied charged to cover our administrative costs incurred for requests that are manifestly unfounded, excessive or repetitive.

Additionally, information that the COMPANY collects may be transferred outside of the EEA, including to countries such as the United States, which have not been deemed as having “adequate” security measures by the European Commission. In these cases, your personal information will be transferred only after obtaining your consent.

SMS PRIVACY POLICY

Information Collection

When you opt-in to receive SMS notifications from our website, we collect your phone number to send you relevant updates, promotions, and other information. We may also collect any additional information you provide through our SMS communication platform.

Use of Information

We use the collected phone numbers to:

• Send you transactional messages related to your orders, account updates, and service notifications.
• Provide you with promotional messages, offers, and updates about our products and services.
• Respond to your inquiries, requests, or customer service needs.

Consent

By providing your phone number and opting into our SMS notifications, you consent to receive SMS messages from us. Message frequency may vary. You can withdraw your consent at any time by following the opt-out instructions provided in the SMS messages.

Sharing of Information

We do not sell, trade, or otherwise transfer your phone number to outside parties except as described in this policy. We may share your phone number with:

• Service providers who assist us in managing and delivering SMS messages.
• As required by law or to protect our rights, property, or safety.

Security

We implement reasonable security measures to protect your phone number and other personal information from unauthorized access, use, or disclosure.

Opt-Out

You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. You may also contact our customer service for assistance with opting out.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about our SMS Privacy Policy, please contact us.

CONTACT US/HOW TO UPDATE YOUR PERSONAL INFORMATION

If you have any further questions or would like to exercise any of your rights as outlined in this Privacy Policy, please contact us at info@lapercussionrentals.com with “Privacy” included in the subject line or write to us at:

L.A. Percussion Rentals

26450 Ruether Ave., #208

Santa Clarita, CA 91350

USA

If, as an EEA resident, you believe that the COMPANY has not adequately resolved any such issues, you have the right to contact your EU supervisory authority.